Junior customer care specialist with german

Opis oferty pracySales, bestsellers, promotions, discounts... learn the ins and outs of one of the largest e-commerce platforms in the world and join our close-knit Katowice team for the position of: Junior Customer Care Specialist with German Job Location: Katowice, 146 D Chorzowska Street Tasks: - servicing a German-speaking business customer in terms of solving problems related to the placement of their products on a well-known shopping platform i.e. problems with account registration, logging in, payment methods, deliveries, warehousing, etc. - contact mainly by e-mail, but there will also be incoming calls and chats, - building a good corporate image, - taking care of the highest quality of processes. What will you need to work with us: - excellent command of German at the level of min. C1/C2 - very good command of English at the level of min. B2 - computer skills at a high level - communication skills: empathy, assertiveness, ability to listen actively, commitment to solving the customer's case, and free speech. What we guarantee: - possibility to choose the form of employment: employment contract or civil contract 7000 PLN gross/month + bonus up to 500 PLN gross - benefits, including private medical care in Medicover, sports card subsidy, free access to a language learning platform, - flexible working hours, so you can combine work with other activities, - work in a modern, well-connected office commonly called Tiramisu, located opposite the Silesia City Center. We are on a high floor, so we have a beautiful view of, among others, Silesia Park, Legendia, and Silesia Stadium - great teamwork atmosphere, - interesting work that can't get boring, - work in a company that can boast the Great Place to Work certificate, received on the basis of positive employee reviews, - contact with the learned language, - a real opportunity for advancement by taking part in internal recruitments, - the opportunity to take part in internal training in soft skills. Join us and apply today! Recruitment is conducted remotely!